Terms & Conditions

By purchasing from Game Master PH, you agree to the following terms and conditions:

• Product Availability & Pricing
• All prices are subject to change without prior notice.
• Product availability is based on stock levels and may vary.
• Orders will only be processed upon full payment confirmation.

Order Processing & Shipping

Orders are typically processed within 1-3 business days.
Shipping timelines may vary based on location and courier services.
Customers are responsible for providing accurate shipping details

Payment Method

We accept credit/debit cards, bank transfers, and online payment platforms.

Payments must be completed before order fulfillment.

User Responsibilities

Customers must take a video upon unboxing their orders with the video showing the waybill/address bill upon opening the package and report any issues within 48 hours.

Misuse or unauthorized modifications of products will void warranties.

Warranty Conditions

Game Master PH offers warranties for select products, subject to the following conditions

• Warranty Coverage
Controllers, gaming accessories, and electronics are covered by a 7-day replacement policy for factory defects.

• Manufacturer warranties (if applicable) extend beyond this period and will be processed accordingly.

• Consumable items (e.g., batteries, cables) are not covered under warranty.

Warranty Exclusions

• Damage due to misuse, negligence, liquid exposure, unauthorized repairs, or modifications.

• Normal wear and tear, cosmetic damages, or minor performance fluctuations

• Issues caused by third-party software or accessories.

Warranty Claim Process

• Unboxing video plus the video showing missing parts/broken aspects of the products in-order to confirm the problem accurately and easy to understand.

• Defective items must be returned in original packaging with complete accessories.

• Customers must present proof of purchase (receipt or order confirmation).

• Game Master PH reserves the right to inspect and verify claims before approving a replacement or repair.

Returns & Exchanges

We value customer satisfaction and offer the following refund and return policies:

Returns & Exchanges

• Returns are only accepted for defective, damaged, or incorrect items.

• Items must be returned within 7 days of delivery, unused and in original packaging.

• Customers must cover the return shipping cost unless the issue is due to an error by Game Master PH.

Refund Policy

• Refunds will only be issued for out-of-stock items or failed replacements.

• We can offer replacement or replacement with better item

• Approved refunds will be processed within 7-14 business days via the original payment method.

Customer Support & Dispute Resolution

For concerns, contact Game Master PH Customer Support via email or social media.

Disputes shall be resolved amicably, but Game Master PH reserves the right to make final decisions on returns, replacements, and refunds.

By purchasing from Game Master PH, you acknowledge and accept these terms. Happy gaming! 🎮

How to Request a Return/Refund

• Contact Game Master PH Customer Support via email or social media.

• Provide order details, proof of purchase, and photos/videos of the issue.

• Await confirmation before returning the item.